Arcadia Flooring

Unit 1,

100 Slade Green Road

Erith, Kent, DA1 4SL

Tel: 01322 526 496

sales@arcadiaflooring.co.uk

Quality

 

 

Arcadia Flooring aim to provide a professional and ethical service to our clients.

 

In order to demonstrate our intentions, we have identified the following quality objectives.

 

  • We will endeavour to deliver our services to specification

 

  • We will endeavour to deliver our services on time

 

  • We will endeavour to deliver our services to the price quoted

 

  • We will endeavour to make a profitable return on our activities in order to fund ongoing development and growth

 

  • To ensure that our quality objectives are being met our Management Team will, on a regular basis, analyse:

 

       - Customer feedback data

       - Internal performance data

       - Financial performance data

       - Business performance data

       - Site quality inspection data

 

  • We will conduct our business in an ethical and professional manner

 

  • We will endeavour to satisfy our clients’ requirements and get things right first time

 

  • Should we make a mistake, we will accept responsibility and rectify the     situation as quickly as possible

 

 

 

 

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