Arcadia Flooring aim to provide a professional and ethical service to our clients.
In order to demonstrate our intentions, we have identified the following quality objectives.
- We will endeavour to deliver our services to specification
- We will endeavour to deliver our services on time
- We will endeavour to deliver our services to the price quoted
- We will endeavour to make a profitable return on our activities in order to fund ongoing development and
- To ensure that our quality objectives are being met our Management Team will, on a regular basis,
- Customer feedback data
- Internal performance data
- Financial performance data
- Business performance data
- Site quality inspection data
- We will conduct our business in an ethical and professional manner
- We will endeavour to satisfy our clients’ requirements and get things right first time
- Should we make a mistake, we will accept responsibility and rectify the situation as quickly as